Refund Policy

1. Money Back Guarantee

At NCLEKS, we are committed to your success. We stand behind our comprehensive study materials with a Money Back Guarantee. We understand that investing in your education is a significant decision, and we want you to feel confident in choosing us.

Pass Guarantee

If you complete our study program and do not pass your board exam, we will refund your subscription fee. To qualify for the Pass Guarantee, you must:

• Complete at least 85% of the question bank.
• Achieve a passing score on at least 3 mock exams.
• Submit proof of your exam failure within 30 days of the exam date.

Satisfaction Guarantee

If you are not satisfied with our platform for any reason, you may request a full refund within 3 days of your initial purchase, provided you have not downloaded significant content or completed more than 10% of the question bank.

Technical Issues

If you experience unresolved technical issues that prevent you from accessing our materials, and our support team is unable to resolve them within 48 hours, you are entitled to a full refund.

2. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on this page. We recommend that you review this policy periodically to stay informed about any updates.

If you have any questions or concerns regarding our refund policy, please feel free to contact our support team at support@ncleks.com. We are here to assist you and ensure you have a seamless experience with NCLEKS.